Congratulations on purchasing this exquisite hand-crafted & hand finished hardwood furniture item.

The wood used in your custom piece will be solid Parota, Mesquite, or Rose Wood in its most natural form.  To keep the natural & rustic appearance & beauty of the wood, the piece inherits knots, splits, variable cracks, color deviation & patches.  The cracks will be smooth to the touch and significant cracks will, in most cases be filled with a resin to prevent further splitting as these are not a compulsory feature.

Each piece has its unique characteristics depending on the intrinsic traits of the wood.  Natural shapes, dents, nicks, cracks and knots are considered as natural attributes of this piece.  To retain the organic attraction & limitation of the product characteristic there will be a variation in size, shape & color.  No two pieces will be alike and will have different shapes and patterns depending on the log it is derived from.

Please keep in mind that natural wood must breathe.  It is affected by environmental conditions such as high or low humidity, air conditioners, heaters, sunlight, moisture and altitude due to which the wooden cracks may widen over a time period.  This is the nature of the product and contributes to its rustic and organic appeal.  These are normal occurrences and will not affect the structural integrity of the product.

To clean your custom wood piece, use a damp cloth to wipe it down. 

Upholstered products, leather or fabric, has care instructions from the manufacturer.  Please be sure to follow care instructions in order to maintain product quality.  If you are not sure what the care instructions are, please contact us and we will be happy to assist you.